Our contacts

How to get in touch with us

You can contact the club regarding any matters of interest.

Club

Private Joint Stock Company FC Shakhtar (Donetsk)

Address: 86A Artema St, Donetsk 83050, Ukraine

E-mail: office@shakhtar.com

Phone: +38 044 498 13 79

Fax: +38 044 581 71 19

For correspondence

Address: 4G Hryhoriia Andriushchenka St, Kyiv 01135, Ukraine

Call centre

Opening hours: Mon-Fri: 9:00 to 18:00

Phone: +38 044 498 13 88

Trust Line

Presence of an effective mechanism that allows to express concerns about law violations and non-compliance with standards and principles of corporate ethics is an important element of transparency and responsibility of a company.

Trust line

E-mail: trustline@scm.com.ua

Phones: 0 800 60 07 77 (all calls are toll-free within the borders of Ukraine), +38 044 224 72 32

Tickets and season tickets

Address: 65 Plekhanivska St (OSC Metalist, Sportyvna metro station), Kharkiv 61000, Ukraine

Opening hours: 9:00 to 20:00 (ticket office), 10:00 to 19:00 (VIP ticket office)

E-mail: tickets.support@shakhtar.com

Phone: +38 044 498 13 88

Fan Shop

Address:65 Plekhanivska St (OSC Metalist, Sportyvna metro station), Kharkiv 61000, Ukraine

E-mail: i-shop@shakhtar.com

Phones: +38 067 637 1936, +38 050 367 1936 (Mon-Sun: 9:00 to 18:00)

Media

E-mail: press@shakhtar.com