Our contacts
How to get in touch with us
You can contact the club regarding any matters of interest.
Club
Private Joint Stock Company FC Shakhtar (Donetsk)
Address: 71A Sechenova St, Mariupol 87524, Ukraine
E-mail: office@shakhtar.com
Phone: +38 044 498 13 79
Fax: +38 044 581 71 19
For correspondence
Address: 4G Hryhoriia Andriushchenka St, Kyiv 01135, Ukraine
To submit your CV
E-mail: job@shakhtar.com
Support Service
Opening hours: Mon-Fri: 9:00 to 18:00
Phones: 0 800 300 314 (free calls within Ukraine), +38 044 390 90 09 (for worldwide communication)
Trust Line
Presence of an effective mechanism that allows to express concerns about law violations and non-compliance with standards and principles of corporate ethics is an important element of transparency and responsibility of a company.
E-mail: trustline@scm.com.ua
Phones: 0 800 60 07 77 (all calls are toll-free within the borders of Ukraine), +38 044 224 72 32
Tickets and season tickets
Address: 65 Plekhanivska St (OSC Metalist, Sportyvna metro station), Kharkiv 61000, Ukraine
Opening hours: 9:00 to 19:00 (ticket office), 10:00 to 19:00 (VIP ticket office)
E-mail: tickets.support@shakhtar.com
Phones: 0 800 300 314 (free calls within Ukraine), +38 044 390 90 09 (for worldwide communication)
Sponsorship and advertising
E-mail: partnership@shakhtar.com
Fan Shop
Addresses: 65 Plekhanivska St (OSC Metalist, Sportyvna metro station), Kharkiv 61000, Ukraine
E-mail: i-shop@shakhtar.com
Phones: 0 800 300 314 (free calls within Ukraine), +38 067 541 56 82 (Calls are charged according to your tariff plan), +38 044 390 90 09 (for worldwide communication) daily from 10:00 to 20:00 (without breaks and days off);
on the match day +1 hour after the end of the game.
Media
E-mail: press@shakhtar.com
Shakhtar Social
Non-Profit Foundation
Address: 71A Sechenova St, Mariupol 87524, Ukraine
E-mail: social@shakhtar.com
Phones: 0 800 300 314 (free calls in Ukraine), +38 044 390 90 09 (international calls)